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Privacy Policy

This privacy policy describes how personal information is collected, used and protected in connection with the use of the Elio chalet website and booking services.

Contents of the Privacy Policy

This privacy policy describes how personal information is collected, used and protected in connection with the use of the Elio chalet website and booking services.

Collection of personal information

When making a reservation or using the site, only the necessary information may be collected, including:

  • First and last name

  • Email address

  • Phone number

  • Information regarding your stay (dates, number of occupants, special requests)

  • Payment information (processed by a secure third-party provider)

  • Technical data necessary for the site to function

Use of information

The information collected is used solely for:

  • Booking management

  • Communication with customers

  • Payment processing

  • Security and fraud prevention

  • Compliance with legal obligations

  • Improving the site's functionality

Cookies

The site may use connection cookies or similar technologies, including through the Wix platform, to ensure the proper functioning of the site, facilitate booking and guarantee the security of transactions.

Information sharing

Personal information is neither sold nor disclosed to third parties, except when necessary for the technical operation of the site or the secure processing of payments, in particular through technology providers or payment services.

Conservation and security

Only the information necessary for processing reservations is retained.

Information is protected by reasonable measures appropriate to its nature in order to prevent unauthorized access, disclosure or misuse.

User rights

In accordance with applicable laws, users may request access to, correction of, or deletion of their personal information where permitted.

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